Terms and conditions

1.Scope and provider

1. These general terms and conditions (“terms”) apply to all contracts for the use of Ace Aurum – the app at aceaurum.com, the related programs and the signals provided through them. Your contractual partner is Albrecht von Schlichting, Heinkelstraße 10, 74369 Löchgau, Germany (“we”).
2. Ace Aurum is aimed at consumers and businesses. A consumer is any natural person who enters into a contract for purposes that are predominantly outside their trade, business or profession (Section 13 of the German Civil Code, BGB). Provisions that apply only to consumers are marked as such.
3. Deviating terms of the customer do not apply, even if we do not expressly object to them.

2.Our services

1. Ace Aurum is a signal service. In the app we provide trading signals on currencies, gold, indices and crypto assets, which brokers usually offer as contracts for difference (CFDs). A signal contains the instrument, the direction (buy or sell), an entry price or entry zone, a stop loss, one or more price targets (take profits), the category and a validity period, and where appropriate a short rationale. In addition, there are follow-up messages on open signals (move the stop loss, close a position fully or partially) and messages to the inbox in the app.
2. There are three categories: day trades, swing trades and long-term. Which of them you receive depends on your plan (section 5). All customers in a category receive the same signals; they are not tailored to your personal circumstances. How many signals we send depends on the market situation and may vary from month to month.
3. You can confirm day trades in the app. Only after your confirmation is the order placed in your trading account via the connection described in section 3, with the lot size you have set for this category. Nothing is executed without your confirmation; there is no automatic execution, and we cannot confirm on your behalf. You can only confirm while the signal is valid (usually a few minutes for day trades) and your MetaTrader is connected to Ace Aurum. The order is placed at the current market price if, when the order arrives, that price matches the signal: for an entry price, it may be no further from it than the tolerance set for the signal; for an entry zone, it must lie within the zone or no more than the tolerance outside its limits. The tolerance is usually 15 points, i.e. 15 of the smallest price units of the instrument at your broker. Otherwise the order is not executed.
4. Your lot size is split as evenly as possible across the price targets: each price target gets its own position with the same stop loss. If the lot size is too small for all price targets because of the smallest tradable size, positions are only opened for the first price targets. Stop loss and price targets are sent to your broker with the order and triggered there. You must also confirm follow-up messages on day trades individually; a confirmed follow-up message applies to all positions in your account in the same instrument that were opened via Ace Aurum.
5. The app does not execute swing and long-term signals or their follow-up messages. If you want to trade such a signal, you enter the trade yourself in your MetaTrader.
6. You set the lot size for each category yourself, up to 1.00 lot per signal. The default setting (0.10 lots) is a technical starting value and not a recommendation for your account. The position calculator and the app's other calculation tools only work with your inputs; their results are sample calculations.
7. The signals are not investment advice and not a personal recommendation. They take into account neither your financial circumstances nor your investment objectives, knowledge or risk appetite. We do not manage assets and do not make investment decisions for you: you decide in each individual case whether a signal is traded in your account. We do not accept any money from you for investment; deposits and withdrawals take place exclusively between you and your broker. We do not receive commissions or other benefits from brokers.
8. The provider trades the signals himself on his own real-money account. The signal results shown in the app come from these trades; signals that the provider does not trade himself receive no result and are not included in the hit rate shown. Your own results may differ – for example because of different prices, spreads and fees at your broker, a different time of execution, different lot sizes, or because you do not trade a signal.

3.Connecting your trading account

1. You hold your trading account with a broker of your choice. You conclude the contract with the broker yourself; we are not a party to it and have no contracts with brokers. So that confirmed day trades can be executed and your account data can be shown in the app, you connect your MetaTrader 5 account to Ace Aurum in one of the following two ways. You need an account for MetaTrader 5; MetaTrader 4 is not supported. The app itself runs in current browsers on phones, tablets and computers.
2. Option A – your own PC: you install the Ace Aurum Expert Advisor in your MetaTrader and pair it with a one-time code from the app. This requires the MetaTrader 5 program on a computer (usually running Windows) with algorithmic trading allowed; the mobile and web versions of MetaTrader cannot run an Expert Advisor. Orders can only be executed while your computer is switched on and your MetaTrader is running and connected to the internet.
3. Option B – our server: you enter your broker server, account number and trading password in the app, and we run a MetaTrader for you on our server. This server therefore has technical access to your trading account. We use this access exclusively to execute orders you have confirmed and to retrieve the account data listed in the privacy policy. When you disconnect in the app, we delete your password. We offer option B as soon as it is activated in the app.
4. Some brokers' terms prohibit passing on access data or letting third parties trade in the account. Before using option B, check whether your broker allows this.
5. You can disconnect at any time in the app.

4.User account and conclusion of the contract

1. To use Ace Aurum you need a user account. Only adults may register. Registration is free of charge and does not oblige you to buy a subscription. You receive signals and the app's other functions with a subscription.
2. This is how a subscription contract is concluded: you choose a plan in the app. Before ordering, you see the plan, price, term and cancellation conditions; until then you can change your choice or cancel the process at any time. By clicking “Subscribe – payment required” you make a binding offer to conclude the subscription. We then redirect you to the checkout of our payment service provider, where you enter your payment details and can correct input errors with the usual keyboard and mouse functions before submitting. The contract is concluded as soon as we activate your access or confirm your order by email, whichever happens first.
3. We store your order data; the contract text cannot be accessed in your user account. After the contract is concluded, we therefore send you a confirmation by email containing the contract details, these terms and the information on the right of withdrawal. You can view, print and save the current version of these terms at any time at aceaurum.com/agb/en/.
4. Contracts can be concluded in German or English. If the app is set to German when you order, the contract language is German; otherwise it is English. These terms and the information on the right of withdrawal are available in both languages.

5.Plans, prices and payment

1. We currently offer the following plans:

   Plan	Signals included	Price
   Day	Day trades	€69 per month
   Swing	Day and swing trades	€139 per month
   Alle	Day, swing and long-term trades	€370 per month

   The price shown to you when you order applies. There is no free trial.
2. All prices are final prices including statutory VAT.
3. The fee is payable monthly in advance, for the first time when the contract is concluded. Payment is processed by our payment service provider; the checkout shows which payment methods are available to you. You receive invoices by email.
4. You can change your plan in the app at any time. To do so, you book the new plan; it applies immediately and is billed monthly from the day of the change. Your previous subscription will not renew – we end it with the payment service provider. The fee already paid for the previous plan is not refunded pro rata.
5. If a payment fails, your access initially continues for three days while the payment service provider retries the charge. If the payment has not been received by then, we block access to the signals until it has been received. If it still fails after further attempts, the subscription ends.
6. A price change only applies to an existing subscription if you agree to it. We will inform you of a planned price change by email at least one month in advance. If you do not agree, the previous price remains; our right to ordinary termination under section 6(3) is unaffected.

6.Term, cancellation and deletion

1. The subscription runs for an indefinite period and is billed monthly; each billing month starts on the day of the month on which the contract was concluded.
2. You can cancel the subscription at any time with effect from the end of the current billing month, for example via the “Cancel contracts here” button at https://aceaurum.com/kuendigen/, in the app under Settings › Cancel subscription or by email to aceaurum.kontakt@gmail.com. You can continue to use Ace Aurum until the end of the paid period.
3. We can terminate the subscription with one month's notice to the end of a billing month.
4. Both parties' right to terminate for good cause remains unaffected. For us, good cause exists in particular if you pass on or publish signals in breach of section 9.
5. When the subscription ends, your access to the signals ends; your user account remains. You can delete it in the app at any time (Settings › Delete account); cancel a running subscription first.

7.Right of withdrawal for consumers

1. As a consumer, you have a statutory right of withdrawal. Details are set out in the information on the right of withdrawal.
2. You can request that we start providing our service before the withdrawal period expires. If you then withdraw, you pay a proportionate amount for the services provided up to the withdrawal.
3. You can also withdraw from the contract online using the “Withdraw from contract” button at https://aceaurum.com/widerrufen/.

8.Risk warnings

1. Trading CFDs, currencies, gold, indices and crypto assets is highly speculative. Because of leverage, even small price movements can lead to large losses, and you can lose all the capital you invest. If your broker does not offer protection against a negative account balance – which is often the case with brokers outside the EU – losses can even exceed your deposit. Most retail clients lose money trading CFDs. Only trade with money you can afford to lose.
2. We do not guarantee that any signal will lead to profits. Past results, including those shown in the app, are not a reliable indicator of future results.
3. Prices can change between the sending, confirmation and execution of a signal. The execution price may differ from the entry price, and in the event of price gaps a stop loss can be triggered at a considerably worse price. A confirmed signal may not be executed, in full or in part – for example because the tolerance is exceeded, the market is closed, your broker does not offer the instrument or your margin is insufficient.
4. Signals and follow-up messages may reach you late or not at all, for example in the event of disruptions to your internet connection, your device, your MetaTrader, your broker or our services.
5. Positions opened via Ace Aurum are your positions. If you do not confirm a follow-up message or your account cannot be reached, they remain open unchanged until the stop loss or price target is reached or you intervene yourself. Before every confirmation, check whether the trade suits your financial circumstances, and keep an eye on your open positions.

9.Your obligations

1. Keep your access data secret and use your user account only yourself. Inform us without delay if you suspect misuse.
2. The signals are intended solely for your own trading. You may not pass them on to third parties, publish or resell them – including in groups, channels or social networks – or read them out automatically.
3. You are responsible for ensuring that your use of Ace Aurum is compatible with your broker's terms and with the law of the country in which you are located.
4. Keep your email address up to date; we send important notices about the contract there.

10.Availability, updates and changes

1. We ensure the highest possible availability of Ace Aurum. Temporary restrictions due to maintenance, security measures or disruptions beyond our control – for example at internet providers, brokers or technical service providers – cannot be ruled out. Where possible, we schedule maintenance at times of low trading activity. The statutory rights in respect of defects apply.
2. We provide the updates needed to keep Ace Aurum in conformity with the contract, in particular for the Expert Advisor. Install them promptly; otherwise execution may no longer work.
3. Beyond this, we may change Ace Aurum if there is a valid reason – for example adapting to new technical requirements such as new MetaTrader versions or to a change in the law, improving security, or developing the functions further. This will not cause you any additional costs, and we will inform you about the change clearly and comprehensibly. If a change impairs your access to Ace Aurum or its usability more than insignificantly, we will inform you by email in good time beforehand about the features and timing of the change and about your right to terminate the contract: you can then terminate it free of charge within 30 days of receiving this information or of the change, if it is made later (Section 327r BGB).

11.Liability

1. We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and to the extent we have given a guarantee.
2. In the event of a slightly negligent breach of an essential contractual obligation, we are only liable for the typical, foreseeable damage. Essential obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely.
3. Otherwise, our liability for slight negligence is excluded.
4. The fact that a signal does not work out and a trade ends with a loss is not in itself a breach of duty on our part. You bear the market risk of your trades.
5. These provisions also apply in favour of our vicarious agents.

12.Rights of use

1. For the term of the contract you receive the non-exclusive, non-transferable right to use the app, the Expert Advisor and the signals for your own trading on your own trading accounts.
2. All rights to the software, texts and signals remain with us. You may not modify, reverse-engineer or pass on the Expert Advisor to third parties unless the law expressly permits this (Sections 69d and 69e of the German Copyright Act).

13.Blocking access

If you breach section 9 or section 12, we may temporarily block your access to the extent necessary to protect Ace Aurum or other customers, and in the event of serious or repeated breaches terminate the contract without notice under section 6(4). In doing so, we take your legitimate interests into account; as a rule, we will warn you first.

14.Data protection

You can find out how we process your data in our privacy policy.

15.Changes to these terms

Changes to these terms only apply to existing contracts if you agree to them. We will send you the amended version by email beforehand. If you do not agree, the previous terms continue to apply; both parties' right to ordinary termination under section 6 remains unaffected.

16.Dispute resolution

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board. If you have questions or complaints, write to us at aceaurum.kontakt@gmail.com.

17.Applicable law, final provisions

1. The law of the Federal Republic of Germany applies. If you are a consumer, this choice of law only applies to the extent that it does not deprive you of the protection afforded to you by mandatory provisions of the law of the country in which you have your habitual residence.
2. Should individual provisions of these terms be invalid, the rest of the contract remains valid. The statutory provisions take the place of the invalid provisions.